A new look for add-ons/integrations

We've refreshed our add-ons/integrations page with a new layout and modern interface. Here are the highlights of what's new:

  • The page is now known as Integrations under Manage, instead of Add-ons.
  • A new category sidebar improves navigation and better reflects how each integration supports and connects to your business workflows.
  • An enhanced search that picks up on description, name, and category keywords will make it easier to find what you're looking for.
  • An Active Integrations section shows all the integrations your account has enabled to better manage connections to third-party software.
  • A new Popular section surfaces integrations based on industry trends.


We're continuously working to improve areas of the product you use every day so don't hesitate to get in touch and share your feedback!

Bug fixes for calendar navigation, language translations, and integrations

Here's a round-up of recent product fixes!

  • When navigating away from any calendar view to view a booking or guest record, the date/view you were previously looking at is now remembered when using the back button.
  • When viewing customer calendars the date is now stored in the URL for easy link sharing.
  • The Customer print button on staff-side invoice pages now translates to the correct customer language if set, instead of defaulting to English.
  • The text editor will now properly display when editing an item's details. In some instances, it wasn't loading in the description section for previously created items.
  • If using the MyAllocator integration with Stripe Payments, there's now a CVC not present checkbox to accept payments incoming through channels where CVC input is unavailable.
  • The OnceThere integration now redirects to the correct URL for setup.

Get in touch if you have any questions or feedback!

Easier access to guest invoices

Quickly pull up the same view your guests see when answering questions about bookings with the new Customer print invoice option on the staff-side booking page.

Customer print opens the same invoice that was sent to guests at the time of booking.


The difference between Staff print and Customer print:

  • Staff print brings up the same invoice as you see on the booking page. This invoice includes any hidden items/packages and will show the full balance due.
  • Customer print opens a PDF invoice that's identical to the invoice the booker received. Use this invoice to re-send guests their booking invoice.

Questions? Send us a note!

Naming, notes, and improved reply-to's for notifications

To make booking notifications even more flexible, we've added a couple of new features. Here's what's new:

  • Notifications can be named for easy identification. This is a staff-only name, appearing only in the notifications list.
  • Set a different reply-to address, per-notification, to better manage inbound communication back from your guests. Prior, notifications had one default reply-to address for all.
  • The From email, set up via the Postmark add-on, is now displayed on the notification page.


  • A notes field gives staff options to leave instructions on how to use each notification.


  • With the addition of these new features, there's also a new Columns toggle on the main notification page to customize which fields are shown.


These features are available for both existing and new notifications!

An improved in-app text editor!

We've improved the text editor to introduce new styling options and fix a suite of formatting bugs 🌟. Here's what's been updated:

Newly supported

  • Less clicking, more styling. Keyboard shortcuts can now be used to quickly style text. Here are a couple of common shortcuts:
    • cmd+b/ctrl+b will enable bolding
    • cmd+i/ctrl+i will enable italics
  • Double-up on styling for headers. Now, you can apply additional styling to headers for extra emphasis, such as different colors or adding italics.

Spotlight bug fixes

  • Styling will stay consistent when pasting content into any text editor. You no longer have to rely on using the HTML code view to fix pasted-in styles.

  • When using Firefox or Safari, the editor now appears anywhere you'll need to make text edits.

  • Bullets are now displayed for unordered lists.

  • When translating text using Checkfront languages, formatting will now be maintained without having to re-apply styling.

  • When using Checkfront Waivers, the first line of content properly centers when using center align styling.

  • And many more small fixes to ensure styling consistency 🎉!


A suite of improvements to report filtering

New columns on the Sales Report

Using the Columns settings, you can now add to view:

  • Booking Start Date

  • Booking End Date

  • Number of Bookings (Not applicable on booking/booking item reports)

  • External Channel (Only if using the MyAllocator add-on)


Multi-select on report filters

On reports with more than one filter, all non-date filters now support multi-select. Use the ☑️ next to each option in the dropdown to add it to view.


Clear filters

All reports with more than one filter now support Clear, which removes all filtering applied.


All columns on the Transaction report are sortable

The Transaction report Item Name column is now sortable by A → Z / Z → A, like all other columns.

Fixes for waivers, gift certificates, and more!

Waivers / Documents

  • If using waivers or guest forms in the droplet, after your guests complete the required documents, they'll be directed to the completed document/payment page. Previously, the droplet might have frozen, causing the guest to redo the document.

    New to Waivers? Learn more

Gift Certificates

  • Gift certificates that are imported will no longer get stuck in a pre-redeemed state causing them to double-count on guest invoices.

Setup and settings

  • When using language translations for Catalonia or Andorra, in the Checkfront Languages setting page, the proper respective country flag now appears!

    New to translations? Check them out under /manage/languages or learn more


  • If you're using the Checkfront APIs, the start and end times in query strings now properly recognize time formats when using both single and double-digits across the start/end times. This means the end_time will no longer default to end_time=9:00 if the start_time uses =9:00 instead of =09:00

Bug fixes for Partner Accounts, Payments, and Waivers

A bundle of Friday fixes!

  • When creating and managing Partner Account permissions, Staff-only permissions will no longer show
  • When managing E-commerce Settings, we now display the accepted Payment Types on the guest payment page
  • For Operators using Waivers, the PDF print view for signed waivers now displays the guests' selected/checked boxes

Update to Quickbooks Merchant Services

If you're using QuickBooks Merchant Services, as of November 12th, 2019, you'll need to update your payment gateway to Intuit's new, improved solution - QuickBooks Payments.

To make the switch, disable Quickbooks Merchant Services and then enable the QuickBooks Payments to ensure continuity in payment services.

Step-by-step instructions are available here in the knowledge base.

An exciting new way to manage your bookings without a subscription fee

Here at Checkfront we believe that pricing shouldn’t stand between you and the booking management platform of your dreams. That’s why we’re introducing our zero payments plan — Flex ✨.

Flex is designed to allow you to take bookings without worrying about monthly subscription fees. With Checkfront Flex an online booking fee is added to the guest invoice at the time of payment.

No monthly fees, all the benefits! Here's just a few:

  • Unlimited bookings
  • Access to all Checkfront features
  • Completely free for you

Learn More to get started with Flex